Food Service Distributor Leverages Best-in-Class Supply Chain Analytics
Challenge
Service Foods is one of New Zealand’s largest family-owned and operated food service distributors. The company has grown rapidly, now importing products from more than 20 countries in addition to sourcing more than 8,000 local products.
The business was sitting on a wealth of Excel data and reports, which could be used to support further expansion and growth. However, it was lacking an effective way to analyse that valuable insight in order to take action.
The Service Foods leadership team wanted to introduce a scalable analytics platform that could deliver tangible insights, as well as support the strategic business plan.
Solution
Logility helped Service Foods leverage best-in-class supply chain analytics to find new ways to consolidate and assess revenue data and market opportunities.
The user-friendly digital dashboards provide a global overview of company performance. Comprehensive data related to 12,000 SKUs is now in one place and refreshed eight times a day for near real-time analysis.
The platform opens up new levels of analytic detail, providing teams with data to back up costs that were previously deemed unmeasurable. Before Logility, the cost of selling and onboarding a new account knowing that many will never place an order was merely anecdotal. The Logility platform has been able to reveal this insight from the data trapped in spreadsheets.
Impact
The Logility digital supply chain platform has given Service Foods easy access to critical insight, which enables better and faster decision making in its sales and operational planning (S&OP). The scalable solution provides the company with a sustainable competitive advantage to support future business growth.
